Privacy policy

When you visit our website, your personal data is processed. Personal data is any information that can be used to identify you. We take the protection of your personal data very seriously.  Your personal data will be treated as confidential in accordance with this privacy policy and the legal data protection provisions.  This privacy policy explains the nature, scope and purpose of the processing of personal information within our online offer. With regard to the terms used, such as “processing” or “responsible person,” we refer to the definitions in Art. 4 of the General Data ProtectionRegulation (GDPR).
Responsible entity
The entity responsible for data processing on this website is:

AssistMe GmbH
Bachstr. 12
10555 Berlin

Chief Executive Officer
(Authorized representative)
Sascha Platen  

Email: info@assistme.io
Tel: +49 30 920 383 4388  Asa rule, the use of our website is generally possible without providing personal data. Insofar as personal data (e.g., name, address or email addresses) is collected on our pages, this is always done on a voluntary basis where possible.This data will not be disclosed to third parties without your explicit consent.Please note that data transmission over the internet (e.g., communication by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Purposes of data processing by us and third parties
We process your data for the following purposes and legitimate interests:

- Contract processing
- Advertising, protection against misuse/averting danger
- Service quality and improvement of our offer


Legal basis: We process your personal data only for the purposes stated in this privacy policy. No transfer of your personal data to third parties for purposes other than those mentioned takes place. We only share your personal data with third parties if:

- You have given express consent to this (Art. 6 para. 1 a, GDPR),
- The processing is necessary for the execution of a contract with you,
- The processing is necessary to fulfill a legal obligation (Art. 6 para. 1 bGDPR),
- The processing is necessary to protect legitimate interests (Art. 6 para. 1 f GDPR),

and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.
Questions to the data protection officer/contact
We have appointed Patrice Raies as the data protection officer for our company,AssistMe GmbH. For any questions regarding data protection, please contact her at info@datenschutz-raies.de.
What are my rights with regard to my data?
You have the right to free information at any time about the origin, recipient and purpose of your stored data.  You also have a right to demand the rectification, blocking or deletion of this data.  You may contact us at any time at the address given in the legal notice if you have any further questions about this or data protection. You also have the right to lodge a complaint with the responsible supervisory authority.
Right of revocation
Many data processing operations are only possible with your express consent, e.g.,when we publish pictures which are subject to your copyright or in which you are depicted. You have the right to revoke consent given according to Art. 7para. 3 GDPR for the future.  For this purpose, an informal notification by email to us is sufficient.
Right of objection
You may object to the future processing of the data concerning you at any time in accordance with Art. 21 GDPR.  In particular, the objection may be made against the processing for purposes of direct advertising.
Right to file a complaint with the responsible supervisory authority
In the event of data protection violations, you as the person concerned have the right to file a complaint with the responsible supervisory authority.  The responsible supervisory authority for data protection matters is the state data protection officer of the federal state in which our organization has its headquarters.  A list of the data protection officers can be found at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract delivered to you or to a third party in a common, machine-readable format. If you request a direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.
Information, deletion, blocking
Within the scope of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. You may contact us at any time at the address given in the legal notice if you have any further questions on this or the subject of personal data.
What data is collected on our website?
Server log files/collection of general information when visiting our website
When you access our website, information of a general nature is automatically collected via a cookie.  This information(server log files) includes for instance the type of web browser (e.g.,Firefox, Chrome, Safari, Edge, Internet Explorer, Opera), the operating system used, the domain name of your internet service provider and the like. This is exclusively information that does not allow conclusions about your person.

The internet provider of these pages automatically collects and stores information in server log files, which your browser automatically transmits to us.  These include:

- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address

This data cannot be attributed to specific persons. This data is not merged with other data sources. We reserve the right to check this data at a later date if concrete indications of illegal use become known to us. This information is technically necessary to correctly deliver the contents of webpages requested by you and is mandatory when using the internet.  In particular, it is used for the following purposes:

- Ensuring a problem-free connection with the website
- Ensuring smooth use of our website
- Evaluating the security and stability of the system
- Other administrative purposes

The processing of your personal data is based on our legitimate interest for the purposes mentioned above for data collection.  We do not use your data to make any conclusions about your person.  The only recipients of this data are the responsible body and (if applicable) data processors.  Where applicable, we statistically evaluate anonymous information of this nature to optimize our web presence and the underlying technology.
Cookies
We use cookies on our website. These are small text files that your browser automatically creates and which are stored on your device (computer, laptop, tablet, smartphone, etc.) when you visit our website.  Cookies store information that results in connection with the specific device used. 

The use of cookies serves to make using our website a more pleasant experience for you.  For example, we use session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our website. 

We also use temporary cookies that are stored on your device for a specified period of time to improve user-friendliness. If you visit our website again, it will automatically recognize that you have already visited, along with the entries and settings you made so that you do not have to enter them again.

We also use cookies to collect statistical data about the use of our website, which are then analyzed to optimize our services for you by means of tracking tools.

These cookies allow us to automatically recognize that you have already visited our website when you visit again.  These cookies are automatically deleted after a defined period of time.

The processing of data through cookies for the purposes stated above is necessary in order to safeguard our legitimate interests in accordance withArt. 6 para. 1 f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a prompt always appears before a new cookie is created.  However, disabling cookies completely may mean that you cannot use all of the features of our website.
Analysis tools and tracking

The tracking measures listed below and used by us are carried out on the basis ofArt. 6 para. 1 f GDPR. With the tracking measures to be used, we want to ensure a needs-based design and the continuous optimization of our website.  We also use the tracking measures to record the use of our website statistically and evaluate it for the purpose of optimizing our offer for you. These interests constitute legitimate interests in accordance with Art.6 para. 1 f GDPR.
Google Analytics
We have integrated the Google Analytics Component (with anonymization function) on our website.

Goolge Analytics is a web analysis service. Web analysis is the collection, aggregation and evaluation of data regarding the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (“referrer”), which sub pages of the website were accessed or how often and the length of time a subpage was viewed.


The company operating the Google Analytics Component is Google LLC, 1600Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The purpose of the Google Analytics Component is to analyze visitor traffic on our website. Among other things, Google uses the data and information obtained to analyze the use of our website, compile online reports for us showing the activities on our websites and to provide other services related to the use of our website.

Google Analytics sets a cookie in your system.  Each time you visit one of the individual pages of this website, on which a Google Analytics component was integrated, your internet browser is automatically prompted by the respectiveGoogle Analytics component to transmit data to Google for the purposes of online analysis.  As part of this technical process, Google receives information about personal data, such as your IP address, which Google uses to track the origin of visitors and clicks.The cookie is used to store personal information, such as access time, the location from which access was made, and the frequency of your visits to our website. With each visit to our internet site, this personal data, including the IP address used by you, is transmitted to Google in the USA. This personal information is stored by Google in the United States of America. Google may transfer this personal data collected through the technical process to third parties.

You can prevent the setting of cookies at any time by means of an appropriate setting of the internet browser used and thus permanently deny the setting of cookies.

Furthermore, you have the opportunity to object to and prevent the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google. To do this, you must download and install a browser add-on from the linkhttps://tools.google.com/dlpage/gaoptout.

More information and Google’s privacy policy can be found athttps://www.google.de/intl/de/policies/privacy/. Google Analytics is explained in more detail at https://www.google.com/intl/de_en/analytics/.
Tools & Plugins
Googletagmanager.com
A web service of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View(hereinafter: Googletagmanager.com) is downloaded to our website.  We use this data to ensure the full functionality of our website.  In this connection, your browser will transmit personal data to Googletagmanager.com as appropriate.  The legal basis for data processing is Art. 6 para. 1 f GDPR. The legitimate interest consists in the error-free functioning of the website. The data will be deleted as soon as the purpose of their collection has been fulfilled. Google’s security and privacy policies can be found at:
https://policies.google.com/privacy?hl=de.
Amazon Cloudfront
This website uses the Content Delivery Network (CDN) Cloudfront.  This is a service provided by Amazon WebServices Inc., 410 Terry Avenue North, Seattle, WA 98109-5210.  The Cloudfront CDN provides duplicates of data from a website on various Amazon Web Services (AWS) servers all over the world.  This facilitates faster loading times on the website, higher reliability, and increased protection against dataloss. Some of the images and videos embedded on this website are obtained from the Cloudfront CDN when the page is opened. This retrieval transfers information about your use of our website (such as your IP address) to Amazon servers in other EU countries and stores it there. This happens as soon as you visit our website.  Amazon Web Services and Amazon CDN Cloudfront are used in the interest of greater reliability of the website, increased protection against data loss, and better loading speed of this website.

This constitutes a legitimate interest in accordance with Art. 6 para. 1 fGDPR. More information about the data protection practices of Amazon WebServices can be found at: https://aws.amazon.com/de/data-protection/.

The current data privacy statement of Amazon Web Services can be found at: https://aws.amazon.com/de/privacy/.  
jQuery
This website uses the jQuery JavaScript library and therefore establishes a connection to code.jquery.com when accessed. This is a service of the JSFoundation, Inc., 1 Letterman Drive, San Francisco, CA 94129.

When the jQuery library is called up, information about your use of our website(such as your IP address) is transmitted to servers in other EU countries and stored there.
This happens as soon as you visit our website.

Various design elements, animations and functions of this website rely on the latest version of jQuery. The use of this third-party library therefore constitutes a legitimate interest in accordance with Art. 6 para. 1 f GDPR.

If you do not agree with the future transmission of your data to jQuery, you have the option to disable JavaScript in your browser. This prevents access to third-party libraries. This may cause display problems on this website.

The privacy policy of the JS Foundation can be found at: https://js.foundation/about/governance
cookiebot.com
A web service from the company Cybot A/S, Havnegade 39, 1058 Copenhagen(hereafter: cookiebot.com) is loaded on our website.
We use this data to ensure the full functionality of our website.  In this context, your browser may transmit personal data to cookiebot.com.  The legal basis for the data processing is Art. 6 para.1 f GDPR.  The legitimate interest lies in an error-free function of the website.  The data will be deleted as soon as the purpose of their collection has been fulfilled.

Further information on the handling of the transmitted data can be found in the privacy policy of cookiebot.com at: https://www.cookiebot.com/de/privacy-policy/
Social Media
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our privacy policy, we process the data of users who communicate with us within the social networks and platforms, e.g., post on our websites or send us messages.
Facebook
Our website includes plugins for the social network Facebook (Facebook Inc., 1Hacker Way, Menlo Park, California, 94025, USA).  The Facebook plugins can be recognized by theFacebook logo or the “Like” button on our site. An overview of the Facebook plugins can be found athttp://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and theFacebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address.  If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our site to your Facebook profile.  This allows Facebook to associate the visit to our site with your account.  Please note that, as the provider of this site, we have no knowledge of the content of the data transmitted or how Facebook uses this data.  For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate the visit to our site with your Facebook account, please log out of yourFacebook account.
Instagram
We use the Instagram service on our website. Instagram is a service of InstagramInc. The integrated “Insta” button on our site informs Instagram that you have accessed the corresponding page of our website. If you are logged into Instagram, Instagram can associate this visit to our pages with your Instagram account and link the data.  The data transmitted by clicking the “Insta”button is stored by Instagram.   For more information on the purpose and scope of the data collection, its processing and use as well as your associated rights and privacy protection setting options, see the Instagram data privacy notice at: https://help.instagram.com/155833707900388.
LinkedIn
Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029
Stierlin Court, Mountain View, CA 94043, USA. Every time one of our sites is accessed, which contains LinkedIn functions, a connection to LinkedIn’s servers is established.  LinkedIn is informed that you have visited our websites with your IP address.  If you click the LinkedIn “Recommend” button while logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your account.  We would like to point out that we, as the provider of these websites, have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, seeLinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy.
Twitter
Our website incorporates functions of the Twitter service.  These functions are provided by Twitter Inc.,1355 Market Street, Suite 900, San Francisco, CA 94103, USA.  By using Twitter and the “retweet” function, the websites you visit are linked to your Twitter account and made known to other users.  In the process, data is also transmitted to Twitter. We would like to point out that as the provider of these pages, we have no knowledge of the content of the data transmitted or its use by Twitter.  For more information, see the Twitter privacy policy at https://twitter.com/privacy.  You can change your Twitter privacy settings in the account settings at https://twitter.com/account/settings change.  
XING
Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße29-32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is accessed, a connection is established to XING servers. To our knowledge, no personal data is stored in the process. In particular, no IP addresses are stored or usage behavior analyzed.

Further information on data protection and the XING share button can be found in XING’s privacy policy at https://www.xing.com/app/share?op=data_protection.
Webflow hosting provider

This website is hosted by an external service provider (host).  Personal data collected on this website is stored on the servers of the host. This may include, but is not limited to, IP addresses, contact requests, metadata and communications, contract data, contact information, names, web page access, and other data generated through a web site.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider(Art. 6 para. 1 f GDPR).


Our host will only process your data to the extent necessary to fulfill its performance obligations and to follow our instructions with respect to such data.

We would like to point out that the operation of our website and the servers are hosted by Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA94103 in the USA.

The transmission of data is based on the EU-US Privacy Shield.

Furthermore, we have concluded a corresponding agreement with Webflow in accordance with Art. 28 GDPR.  Further information about Webflow’s privacy policy can be found at
https://webflow.com/privacy.
cookiebot.com
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply. 

Unless otherwise stated in our privacy policy, we process the data of users who communicate with us within the social networks and platforms, e.g., post on our websites or send us messages.
Contact
On our website we offer you the opportunity to contact us via email at info@assistme.io. In this case, information provided by the user is stored for the purposes of processing the contact request. No data is transferred to third parties, nor is any of this information matched to any information that may be collected by other components of our website.
Contact form
If you submit inquiries to us via the contact form, the information provided on the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event of  further questions. We do not disclose this data without your consent.

The data entered on the contact form is therefore processed exclusively on the basis of your consent in accordance with Art. 6 para. 1 a GDPR. You may revoke this consent at any time. In this case, an informal notification via email will suffice.  The lawfulness of any data processing activities that occurred prior to revocation remains unaffected.

The data you entered on the contact form is retained by us until you request its deletion, revoke your consent to storage or the purpose for storing the data no longer exists (e.g. after fulfilling your request).  Mandatory legal provisions, especially regarding retention periods, remain unaffected.
Changes to our data privacy policy
We reserve the right to amend this privacy policy from time to time to ensure that it always complies with the current legal requirements or to implement changes to our services in the privacy policy, such as when introducing new services.  Your next visit will then be subject to the new privacy policy.

Date: May 26, 2020